Privacy policy

When you visit this website, we collect different data for different purposes. Below we explain which data we collect, for what purposes, how we get the data, what your rights are and how you can exercise them. 'longlady.nl' respects your privacy and ensures that all your personal data is treated confidentially.

About 'longlady.nl'

'longlady.nl' is an (online) store in clothing for the taller woman. Our website is used to offer products, information and communication about and with 'longlady.nl'. We collect certain data via our website. Below you will find information about 'longlady.nl' that you need if you want to contact us.

Leeuwenhoekstraat 120
2652XL Berkel en Rodenrijs
the Netherlands

T. +31 (0)6-44441025

Email: info@longlady.nl
Web: http://www.longlady.nl

Personal data and data processing

In order to offer you a good and personal service, we need some information from you. If you register with us, your name, (email) address and telephone number will be stored. This data is only used for services that you have specifically requested, i.e. when you place an order with us or when you adjust your data.

'longlady.nl' processes three types of data: identity, payment and traffic data.

Identity data

These are details that you enter during the ordering or registration process:
Name
Address
Postal Code
residence
Country
Date of birth
E-mail address
phone number
Mobile number

We use the order data to process your order and to deliver the package to you as soon as possible. Your e-mail address and telephone number can be useful if, for example, there is something wrong with your package. The e-mail address you enter here will not be used for marketing purposes.

When you register on our site via 'account', you can indicate whether you want to receive our digital newsletter with interesting offers. If you would like to receive our newsletter, please tick the box. If you want to unsubscribe from the newsletter, you can always do so via the link in the newsletter or by sending us a reply e-mail with the request to unsubscribe. Your other data will not be used for marketing purposes and will not be provided to third parties for commercial purposes.

Payment details

When registering payment details, we only note your payment method (iDEAL or a transfer via Bank or Giro). Of course, bank details are not saved and every payment option is secured.

Traffic data

With traffic data you can think of registering an IP address*, installing a cookie** and registering click behavior and analyzing your navigation on our website.

We use the traffic data to analyze the surfing behavior of our visitors. We look at how the navigation is used, which pages are visited and which articles are ordered, so that we can improve the familiarity, functionality and content of our site (and digital newsletters).

* An IP address is an Internet Protocol address that points to a unique destination on the Internet. This may mean that in some cases it can be traced directly to the visitor's computer. This information is essential to send the pages to the correct computer via the Internet. ** A cookie is a collection of data, a registration file, that a website transfers to a computer's hard drive for storage. Although a cookie does not identify the visitor, it does identify his computer. Our website installs a cookie to analyze your surfing behavior so that we can optimally compile our website.

Purposes and data processing

Below is indicated for which purpose(s) 'longlady.nl' collects your data. 'longlady.nl' has the following specified purposes in mind when processing your data:

*Identity data is processed by 'longlady.nl' for administrative purposes, such as:
- processing your order (administrative).
-the delivery of your order to the delivery address chosen by you (administrative)
risk analyses
- participating in warning systems within and outside the sector
- the prevention, detection and combating of fraud or irregularities

*Payment data processed by 'longlady.nl' for administrative purposes, namely:
- the payment of your order

*Traffic data processes 'longlady.nl' for communicative purposes, such as:
-promoting the user-friendliness of the site.


Link through our website

The 'longlady.nl' website may contain advertisements from third parties or links to other sites that are not under the control of 'longlady.nl'. 'longlady.nl' is in no way responsible for the content or compliance with the privacy rules by the administrators of the relevant sites. The inclusion of links to other sites also does not imply approval by 'longlady.nl' of the content of such sites.


Secure pages

The online payment options are secured. The pages are protected with SSL, so your data is sent encrypted and it is impossible for third parties to see your (credit card) data. You can check the security by right-clicking on the payment page and choosing 'Properties'. You will now see a window with the connection details. At 'Connection' it is stated that it concerns an SSL connection. Your credit card details, such as the number and expiration date, are of course not stored.


Origin of data

The data that 'longlady.nl' processes is obtained from visitors and customers, which you provide yourself via http://www.longlady.nl.


Provision of data

'longlady.nl' provides your data to a limited circle of third parties who process the data for administrative purposes:
-Mollie: for payments via iDEAL. In addition, 'longlady.nl' does not provide your data to third parties, except insofar as laws and regulations oblige us to do so. The data will only be used for the purposes described in this privacy policy.

Rights of visitors and our clients

As a visitor or customer of our website, you have the right to contact our E-commerce department with the request to inform you whether our organization processes your data. Within four weeks of the request, the E-commerce department will inform you in writing which data is being processed, for what purposes this data is being processed and where this data comes from, to whom it is provided and for what purposes.

You also have the right, by means of a request addressed to the E-commerce department, to correct, supplement, delete or protect the personal data concerning you. You can make this request if the data is factually incorrect, is incomplete or irrelevant for the purposes of the processing, or is being processed in violation of the law.

If you no longer wish to receive our newsletter, you can inform us of this by e-mail or unsubscribe via the unsubscribe link in the newsletter.


confidentiality

The persons acting under the authority of the responsible party, as well as the responsible party itself and those who have access to personal data, are obliged to maintain the confidentiality of the personal data of which they become aware, except insofar as they are obliged to make statements by law or regulation.


Security

To prevent access to your personal data by unauthorized persons, 'longlady.nl' has taken various security measures, including measures against unauthorized access, unauthorized use, unauthorized modification, unlawful and accidental destruction and accidental loss.


Finally

If, after reading this privacy policy, you still have questions about the protection of your privacy during your visits to our website, please feel free to contact us in writing, by telephone or by e-mail.

“longlady.nl” can adjust this privacy policy in the meantime when developments occur in the field of, for example, technology, legislation, processing or provision. Changes will be announced via this page.